Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Y.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
FREE Shipping Policy - 48 States
We offer free shipping on orders over $99 being delivered to the contiguous 48 states, and these orders are shipped ground freight. All orders under $99 are charged a flat $9 rate.
Shipping Restrictions
Non-maintenance batteries and chemicals are shipped ground freight only to the continental U.S. Any free freight offers are for the continental U.S. and are shipped ground freight.
Returns Policy
We want to make sure every customer receives their products in new condition. To ensure this, returns must also be received in new condition.
We like to keep things simple. For a fast turnaround and 100% refund on items returned, make sure your return adheres to the following guidelines:
- All items must be returned within 30 days of their original delivery date.
- All returned products must be in new condition with zero wear, the original packaging, and all tags/stickers/films still attached.
- We cannot accept returns on items that show any signs of use, damage, or wear. This includes but is not limited to scratches, scuffs, stretching, dents, dirt, pet hair, or any signs the product has been mounted.
- If you're thinking of returning an item, please do not wear it out for a ride or mount and use it before you initiate a return. We will not be able to accept it! Test boot fitment by wearing them around your house on carpet, but do not scuff and dirty them by going outside or on a test ride.
- All returned items are inspected; used and damaged items will be returned to the customer.
- Please note: Shipping fees, duties, taxes or brokerage fees are non-refundable.
Returns Process
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item - different from what you ordered - or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Returns/Refund Exemptions
Certain conditions and exceptions can be applied to our return policy. If you're unsure if your product qualifies, give us a call. We're always working to keep you happy. There are certain items that we cannot accept as returns. These include:
- Chemicals that are open.
- Certain electronic items: Only electrical items that have not been opened may be returned. OEM and aftermarket ignition components are not returnable (coils, stator, CDI).
- Acid filled batteries.
- Undergarments/swimsuits missing the sanitary packaging.